You have spoken and it’s official, ENS are a great company to work for!

Posted: 14th April 2022

Thank you to everyone that responded to our 2022 agency worker annual survey.

We have now had time to read and review the results and share them with you.

We had a great response to our survey with over 50 people providing feedback from support workers to nurses. Most of the individuals who responded have been working for ENS for over 5 years (54%) followed by 1 to 3 years (21%), 6 months to 1 year (11%) and 3 to 5 years (7%) and under 6 months (7%).

With nearly 80% of workers reporting that they continue seeing themselves working for ENS for the next two plus years. They said they enjoyed the following the most; flexibility, hours, friendly staff, service users, meeting new people, training and described ENS as responsive, reliable, professional and person centred. Over 75% felt that the company supported them through the pandemic.

We received positive comments such as:

“I have worked for ENS for 5 years and have had two children in this time. When I returned from leave on both occasions, I have been supported and allocated shifts to suit my home life. I plan on staying with ENS” “Good company, great to work for ENS”

Of course, there are some things that we could do better to positively enhance your experience of working for ENS. You would like to hear from us more regularly and although you feel you receive regular praise for your work, you would feel more valued if pay rates, incentives and rewards were increased.  Also, you would like to see recruitment of more care workers, further training opportunities and the opportunity for job role progression.

We have taken this feedback on board and will do our best to improve and communicate any actions we make going forward.

Thank you to everyone who completed our annual survey. Your response really does matter. Please stay up to date with our news and updates by following us on social media and regularly checking our website news pages.

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Why ENS?

  • You have access to our consultants 24 hours a day, 7 days a week
  • You receive a dedicated specialist consultant to source exactly the right staff for your company
  • We offer a full range of courses and can tailor them to your business needs
  • Let our passionate Care and Support team find the best care for your loved one

What people are saying about ENS

ENS has been our sole agency provider for the past 8 years. During this time we have worked in partnership to establish an agency service that provides us with the assurance that ENS staff are flexible, highly trained and able to adapt to our working environment across all of our diverse services.
ENS has been able to support our services to a very high standard throughout our geographical locations. Key Performance Indicators often exceed agreed outcomes.
Our relationship with their senior team and operational supervisors is professional and open. We are assured that our long standing working relationship with ENS will continue.
To this end we would not hesitate to recommend ENS as an agency provider to support their organisation.

Director of Human Resources and Training – large Housing and Support charity based in London

We needed to fill two last minute vacancies with high quality teachers.  With this brief, Julie from ENS did not disappoint.  One candidate was from Canada and Julie ensured that the move over went as smoothly as possible both for the teacher and the school. 
What impressed me the most was how Julie listened to exactly what I required and so no time was wasted on my part, sifting through candidates who would not have been good enough for my school. I would highly recommend ENS to another school looking to fill their teacher vacancies.

Darren, Drapers Academy in Harold Hill

My daughter Lynda has enjoyed 24 hour care provided by ENS since July 2013. The care staff are all well trained & briefed as to her complex healthcare regime & are also very sociable. This is very important to Lynda who loves to talk &interact with them. They also manage her household budget, encourage her to participate in domestic tasks within her capabilities, & promote a healthy lifestyle. The administration of ENS is excellent & has ensured that Lynda has a regular rota of carers & that when stand ins are necessary that they have had shadow shifts with her.


I would like to take this opportunity to thank you for the hard work and support you have offered our Foyer and Parent and Child Scheme in managing the placement of temporary staff.
We appreciate the level of consistency and continuity your staff have bought to the schemes and would not hesitate in recommending the services of ENS Recruitment.

Foyer Manager – Large Housing Association based in Southeast England