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A sincere thank you to each and every one of you on Employee Appreciation Day 2021

Posted: 5th March 2021

As we mark Employee Appreciation Day 2021 and as I reflect on the year that has passed, I am more grateful than ever for the care assistants and support workers that represent our agency and say a sincere thank you to each and every one of you. In December I had the unique opportunity to support a client by transporting myself from my role; MD of ENS, a recruitment, training and care provider, to the front lines working as a carer and temporary manager of a residential care home. Like a number of care homes, the new UK variant meant that there was a period when due to the COVID rules not a single permanent member of the care home’s staff was permitted to be physically present to support the residents who also had COVID. For this client it was unfortunately Christmas week. My role was to be the liaison between the team of agency nurses and carers who worked tirelessly at the home and the management who knew the residents but couldn’t be present, as well as to assist with care. I was in awe of the carers who arrived and provided excellent care for people they had never met and who couldn’t verbally communicate their needs, while at the same time learning to use the electronic care system and working side by side with other carers they had never met before. Despite the challenging circumstances, the entire team showed compassion and kindness to all the residents and each other.

I am grateful to carers who take care of the people we support like they are part of their own family. I am grateful to those who take initiative, do a multitude of jobs and are happy to help with anything. I am grateful to the people who work the night shift and do mountains of laundry, sterilize all of the dishes and who deep clean every surface to make sure the home is ready for the next day. I am grateful to the carers who have to work entire shifts in masks, visors, gloves and aprons. I am grateful to the nurses and carers who safely give medication and who identify when ambulances should be called and who greet people returning from hospital and settle them back late in the evening.

There are many moments of joy amidst the hard work. It brought me joy to feed someone who is bedbound, non-verbal and wouldn’t eat lunch but enjoyed every bite of the Christmas pudding I fed her. It brought me joy to help someone who was in danger of dehydration drink a whole beaker of juice. I have walked in your shoes for just an instant and on Employee Appreciation Day I sincerely thank you all for the hard and meaningful work you do. Your dedication and commitment to those most in need is an inspiration to us all.

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What people are saying about ENS

ENS has been our sole agency provider for the past 8 years. During this time we have worked in partnership to establish an agency service that provides us with the assurance that ENS staff are flexible, highly trained and able to adapt to our working environment across all of our diverse services.
ENS has been able to support our services to a very high standard throughout our geographical locations. Key Performance Indicators often exceed agreed outcomes.
Our relationship with their senior team and operational supervisors is professional and open. We are assured that our long standing working relationship with ENS will continue.
To this end we would not hesitate to recommend ENS as an agency provider to support their organisation.

Director of Human Resources and Training – large Housing and Support charity based in London

We needed to fill two last minute vacancies with high quality teachers.  With this brief, Julie from ENS did not disappoint.  One candidate was from Canada and Julie ensured that the move over went as smoothly as possible both for the teacher and the school. 
What impressed me the most was how Julie listened to exactly what I required and so no time was wasted on my part, sifting through candidates who would not have been good enough for my school. I would highly recommend ENS to another school looking to fill their teacher vacancies.

Darren, Drapers Academy in Harold Hill

My daughter Lynda has enjoyed 24 hour care provided by ENS since July 2013. The care staff are all well trained & briefed as to her complex healthcare regime & are also very sociable. This is very important to Lynda who loves to talk &interact with them. They also manage her household budget, encourage her to participate in domestic tasks within her capabilities, & promote a healthy lifestyle. The administration of ENS is excellent & has ensured that Lynda has a regular rota of carers & that when stand ins are necessary that they have had shadow shifts with her.

MG

I would like to take this opportunity to thank you for the hard work and support you have offered our Foyer and Parent and Child Scheme in managing the placement of temporary staff.
We appreciate the level of consistency and continuity your staff have bought to the schemes and would not hesitate in recommending the services of ENS Recruitment.

Foyer Manager – Large Housing Association based in Southeast England